Privacy Policy
Your trust matters. Here's exactly how we handle your information.
Speak With an ExpertEffective date: January 1, 2026
1. Introduction
VRIZON ("we," "us," or "our") is committed to protecting the privacy of the customers, prospects, and visitors who interact with our telecommunications services and websites. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information.
2. Information We Collect
We collect information you provide directly — such as your name, billing address, phone number, email address, and service preferences when you order or inquire about VRIZON services. We also collect technical data automatically, including IP address, device identifiers, network performance metrics, and usage statistics necessary to deliver reliable service.
3. How We Use Your Information
We use your information to provision and maintain your service, process payments, deliver customer support, communicate service updates, comply with legal obligations, prevent fraud, and improve our network and product experience. We do not sell your personal information.
4. Sharing of Information
We share information only with trusted vendors who help us operate our network, billing, and support — under strict contractual obligations. We may also disclose information when required by valid legal process, to protect our rights, or with your explicit consent.
5. Network & Service Data
As a telecommunications provider, we maintain Customer Proprietary Network Information (CPNI) in accordance with applicable federal regulations. CPNI is used to deliver services you have requested and is otherwise protected from unauthorized disclosure.
6. Cookies and Tracking
Our websites use cookies and similar technologies to remember preferences, secure your session, and measure traffic. You may control cookies through your browser settings; some site features may not function correctly without them.
7. Data Security
We employ administrative, technical, and physical safeguards designed to protect your information — including encryption in transit, restricted internal access, and continuous monitoring. While no system is perfectly secure, we work hard to maintain industry-leading standards.
8. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing communications at any time. State laws may provide additional rights, which we will honor where applicable.
9. Children's Privacy
VRIZON services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us and we will promptly delete it.
10. Updates to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through our website or directly to customers. The effective date below indicates the latest revision.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please call 1-888-504-0954 or email support@vrizon.online.