Customer Support

Help — whenever you need it

Our US-based care team is on-call 24/7 to handle installations, billing questions, outages, and anything in between.

Real people, real fast

No bots, no maze of menus. When you call VRIZON support, a trained specialist picks up — usually in under 60 seconds.

Self-fix guides for common Wi-Fi, modem, and speed issues.

Update your plan, payment method, or view past invoices.

Step-by-step tutorials for setup and configuration.

Let us know if you're experiencing a service disruption.

Limited Time Offer

Talk to a VRIZON specialist now and unlock plans built for your home or business — with same-day activation in eligible areas.